What is the Accessible Information Standard?
The Accessible Information Standard is a law that covers all publicly funded adult social care and health service providers. If you have a disability, impairment or sensory loss, or are a parent or carer of someone who does, you should expect:
- To contact and be contacted by services in ways you find accessible
- Services to give information and correspondence in formats you can read and understand
- To be supported at appointments if needed.
- Health and care services to help you communicate.
Find out more about our Your Care Your Way campaign at www.healthwatch.co.uk/yourcareyourway