Following repeated strokes, one man felt vulnerable and unsupported. He was worried about his partner’s upcoming travel and unsure where to turn for mental health support while they were away. We helped him find support groups local to his new area, provided him with a list of emergency help contacts and what to expect from each of them. A few days later, we received a thank you email.
Another member of the public came to speak to us about their relative’s recent visit to Accident & Emergency (A&E). She felt overwhelmed by a combination of her relative’s new care needs and her own full-time job. We connected her to Age UK Gateshead and provided information about Sense Ability Matters, while helping her identify a list of next steps. Her feedback was very positive; “I was absolutely meant to attend this event today. Thank you, I (now) have a clear course of action.”