Useful Resources

We’ve compiled a number of useful links and downloadable resources to help you stay informed.

Registering with your Doctor: understanding your rights

It can sometimes be difficult registering with a Doctor. Read more about your rights and what to do if you are refused the right to register.
Find out more

This video from North East and North Cumbria NHS explains about GP appointments - how to book an appointment, what to expect, and how you can request adjustments to help make your appointment more accessible.

 

NHS 111

If you think you need medical help right now, 111 can tell you what to do next. You can either call 111, visit the NHS 111 website or access 111 via the NHS App. Always call 999 if your situation is life-threatening.

  • To contact 111 if you have hearing or speech difficulties, call 18001 111 using the Relay UK app or a textphone.
  • If you need information in another language, you can all 111 and ask for an interpreter.
  • For a BSL (British Sign Language) interpreter, go to: https://signvideo.co.uk/nhs111/

 

Dentistry Myth Busting

Did you know that dental practices are set up within the NHS in a completely different way to GP practices? This booklet contains information about what it means to be registered with a dental practice, why you may be offered a private appointment and emergency care.

File download
Dentistry myths booklet

 

Reasonable Adjustments

The Equality Act (2010) states all organisations including health and social care, such as hospitals and GP surgeries must take steps to remove the barriers individuals face because of disability. One way this is done is through reasonable adjustments and the reasonable adjustment digital flag.

You can click below to download an Easy Read guide on this topic from NHS England:

 


Local services

Looking for local help? We can help you find local services or make a complaint.
 

Download our posters and leaflets

Do you run a centre or service used by people who might benefit from our services? You can download and print our information to help us to help them!

File download
Healthwatch Gateshead - who are we? (flyer)
Give us your feedback (leaflet)

Easy Read Information about Healthwatch

File download
Who are Healthwatch?
Find the information you need
Why share your story with Healthwatch?
Have Your Say survey form - email version
Have Your Say survey form - print version

 

BSL Interpreted Videos about Healthwatch

Who are Healthwatch? BSL subtitles
Who are Healthwatch?

How Healthwatch can help you find health advice and information - BSL subtitles Finding Advice and Information

How sharing your healthcare experiences can help everyone - BSL subtitles 
Sharing Your Experiences