Find out more about the ways we're helping to improve people's experiences of health and social care services in our annual report for 2024-25:
Champions for users of health & social care services.
We are here to make sure that those running services, and the government, put your views at the heart of care.
Share your views to make a difference
Share your views online, or contact us via email or phone. The more people share their ideas, experiences and concerns about National Health Service (NHS) and social care, the more services can understand what works and what doesn't.
Latest News
You Said, We Did: March-April 2026 Case Studies
We’re proud that we help members of the public every week through our information helpline and in-person…
News
Safe Fasting Information for Ramadan
Not everyone is safe to fast during Ramadan, depending on their health. However there are alternatives for…
News
“Until I spoke to Healthwatch Gateshead, I didn’t realize I had a right to follow up and challenge the inadequate information I had been given.”
Latest reports and publication
Autism & ADHD Support in Gateshead
Exploring Experiences of Post-Diagnostic Support for Autism and ADHD…
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Latest Insights - January to March 2026
We heard from 1,780 people at 72 sessions across 22 locations around…
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Advice and information
Health advice to prepare for the festive season
The Christmas and New Year's Day bank holidays reduce the number of working days for GP practices and pharmacies.
Update on gluten-free bread prescriptions
After a public listening period, the North East and North Cumbria Integrated Care Board has announced their decision on gluten-free prescriptions.
Accessing NHS dental care in the North East and North Cumbria
Learn how you can find and access NHS dental care in the North East and North Cumbria.
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Every other month, we send out an email to keep people up-to-date with our activities, information, open surveys and latest reports. We will also email you the occasional notice about new surveys or upcoming events.