News and reports

31 October 2017 – 10.00am 12pm
Bewicks, Gateshead Civic Centre

This was the first joint conference between Healthwatch Newcastle and Healthwatch Gateshead. We discussed our recent research, which included looking at people’s experience of education, health and care (EHC) plans in Newcastle and at how residents are involved in decisions about their own care and in how their care home is run.

Delegates also shortlisted Healthwatch Newcastle’s priorities for 2017—18.

Healthwatch Gateshead activity report from September 2016 - March 2017. Presented to Overview and Scrutiny Committee March

Our report on communication methods and support from providers for people with hearing loss.

A joint report with Healthwatch Newcastle on what urgent care means to local people.

On 3 June 2015, Healthwatch Newcastle and Healthwatch Gateshead teamed up with the Regional Refugee Forum (RRF) to hold an event for asylum seekers and refugees resident in Newcastle and Gateshead.

How can I get the most out of my next visit to the dentist? Take a look at our tips to help you prepare for your appointment and make sure you understand your treatment and how much it will cost.

Listening event covering 8 topics for discussion. This report details residents views, comments and suggestions put directly to health and social decision makers in Gateshead.

Part of the local Healthwatch programme is to carry out Enter and View visits. Local Healthwatch representatives carry out these visits to health and social care services to find out how they are being run and make recommendations where there are areas for improvement.

Telephone Mystery Shopping Project 30 September 2016
GP Practices Across Gateshead

This report outlines the key activities undertaken by Healthwatch Gateshead to support, promote and encourage residents to have a stronger voice in their health and social care by either being the representative of diverse communities or by providing intelligence – including evidence from people’s views and experiences – to influence the policy, planning, commissioning and delivery of health and social care.

Healthwatch England report on 360 degree feedback on Healthwatch Gateshead's performance to date.