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Advice and Information -
People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register. -
Advice and Information -
Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed. -
Advice and Information -
Four questions staff should ask you or a loved one about your oral health if you’re a care home resident, according to the National Institute for Health and Care Excellence quick guide. -
Advice and Information -
It's so important that you feel supported as a new parent. Read the article below to find out where you can go to get the help you need. -
Advice and Information -
Find out what support is available to help you when travelling to your GP, hospital or other NHS services. -
Advice and Information -
Take a look at our advice article on the organisations and groups that can support you if you’re grieving. -
Advice and Information -
If you are experiencing or feel at risk of domestic abuse, or are worried about someone who might be, find out where you can go for advice and help. -
Advice and Information -
With more and more appointments happening online, we've put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals. -
Advice and Information -
Many people who provide unpaid care are unaware of their rights. Find out more about the help and support you are entitled to. -
Advice and Information -
Waiting for planned medical care or surgery can be a frustrating time. That’s why it’s so important that while you wait, you get regular, clear and accessible updates so that you can plan your next steps. -
Advice and Information -
Your mental wellness is as important as your physical health but seeking help can be daunting. Here's what to expect when you seek support for your mental health. -
Advice and Information -
Do you or a loved one need help with social care? Read the article below and find out answers to key questions about who can access adult social care and how to pay for it. -
Advice and Information -
Find out the signs and symptoms of monkeypox, what to do if you think you have it and who is eligible for a vaccine. -
Advice and Information -
If you are struggling, feel alone or need a little help, then check out our guide on how you can get the support you need. -
Advice and Information -
Confused about Long Covid? Find out the common symptoms and how to get support. -
Advice and Information -
Do you know about your rights to language support in NHS settings? -
Advice and Information -
Are you having trouble finding an NHS funded dentist? Read our tips on what to do if you’re facing problems. -
Blog -
Did you know that there are more than 200 different sign languages in use around the globe? With more than 70 million deaf people worldwide, it’s important to be aware of this accessible, expressive form of communication. -
Blog -
Our monthly forums are a chance for anyone and everyone to learn more about health and social care services in our area. We aim to keep you updated with any changes to services in particular, and health and social care in general. This is for sharing, so while we have a lot to say, we also want to hear your views and feedback, and answer your questions. -
News -
We launched Youthwatch Project on 7 February 2023. We are looking for organisations involved in working with young people to attend this event to find out more about Healthwatch and helping involve young people in our work. -
News -
In March 2022 HWG and HWN launched a survey to gather young people’s views and general experiences of loneliness and social isolation. -
Advice and Information -
Do you or a loved one need help with social care? Healthwatch England has put together a useful guide about who can access adult social care and how to pay for it. -
Advice and Information -
Howfit encourages people of all ages and abilities to follow a plan of simple exercises to do at home and no equipment is needed. -
Advice and Information -
A free weight management programme is available to adults living in Gateshead. The programme includes friendly specialist support to help lose weight and build healthy habits. -
News -
Join the Your Care Your Way campaign
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News -
It has been a contractual requirement for each GP practice since April 2016 to have an active and involved Patient Participation Group (PPG). -
Advice and Information -
Advice and support for isolated young people under 25 in Gateshead -
Report -
Resilient communities in Gateshead: reflections on the impact of COVID-19 -
Advice and Information -
Healthwatch in the North East have acted on feedback from local people. Together, we have produced a ‘myth busting’ booklet to dispel the most common rumours about NHS dentistry.
The leaflet gives the facts about what it means to be registered with a practice, why you may be offered a private appointment and what is emergency care?
Download the NHS dentistry myth busting booklet
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News -
We know some people feel anxious or worried when they’re told they need a colonoscopy but it’s important to have this test if you’re referred. Bowel Cancer UK has launched the Colonoscopy Confidence campaign to explain what a colonoscopy is, why it matters and encourage people to attend their appointment.
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News -
Did you know members of the public can now report patient safety incidents directly to the NHS’s National Reporting and Learning System (NRLS)?
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News -
Blaydon Urgent Treatment Centre now open for walk-in appointments -
News -
Gateshead Council has launched a £200,000 Digital Transformation and Support Fund to support small and medium sized voluntary and community sector (VCS) organisations to identify the training and digital innovation their organisations need to help them grow and thrive. -
News -
Stoptober is back! The campaign is calling on smokers to join 2.3 million others who have made a quit attempt in the past decade. Over 6 million adults in England still smoke. It remains the leading cause of premature death, with almost 75,000 preventable deaths a year. -
News -
Millions of people have had their treatment delayed by the pandemic – are you one of them? We want to know if you’re getting the advice, information and support you need while you wait. -
Report -
Healthwatch Gateshead held its first Annual Event on Tuesday 11 November 2014 at 10 am -12:30 noon at, Gateshead Civic Centre. It was decided to open the event up to members of the public and stakeholders with the view of engaging with as many people as possible. -
Report -
First annual report of Healthwatch Gateshead -
Report -
Gateshead Council issued budget consultation papers, covering Adult Social care, Children
Services and Public Health. -
Report -
On 3 June 2015, Healthwatch Newcastle and Healthwatch Gateshead teamed up with the Regional Refugee Forum (RRF) to hold an event for asylum seekers and refugees resident in Newcastle and Gateshead. -
Report -
It has been a year of significant change for Healthwatch Gateshead for both the board and the staff team. -
Report -
Part of the local Healthwatch programme is to carry out Enter and View visits. Local Healthwatch representatives carry out these visits to health and social care services to find out how they are being run and make recommendations where there are areas for improvement. -
Report -
Listening event covering 8 topics for discussion. This report details residents views, comments and suggestions put directly to health and social decision makers in Gateshead. -
Report -
Healthwatch England report on 360 degree feedback on Healthwatch Gateshead's performance to date. -
Report -
Telephone Mystery Shopping Project 30 September 2016
GP Practices Across Gateshead -
Report -
This report outlines the key activities undertaken by Healthwatch Gateshead to support, promote and encourage residents to have a stronger voice in their health and social care by either being the representative of diverse communities or by providing intelligence – including evidence from people’s views and experiences – to influence the policy, planning, commissioning and delivery of health and social care. -
Advice and Information -
Part of the local Healthwatch programme is to carry out Enter and View visits. Local Healthwatch representatives carry out these visits to health and social care services to find out how they are being run and make recommendations where there are areas for improvement. The Health and Social Care Act allows local Healthwatch authorised representatives to observe service delivery and talk to service users, their families and carers on premises such as hospitals, residential homes, GP practices, dental surgeries, optometrists and pharmacies. Enter and View visits can happen if people tell us there is a problem with a service but, equally, they can occur when services have a good reputation – so we can learn about and share examples of what they do well from the perspective of people who
experience the service first hand. -
Report -
Our annual report detailing our work for the financial year 2015-16 -
Report -
Part of the local Healthwatch programme is to carry out Enter and View visits. Local Healthwatch representatives carry out these visits to health and social care services to find out how they are being run and make recommendations where there are areas for improvement. The Health and Social Care Act allows local Healthwatch authorised representatives to observe service delivery and talk to service users, their families and carers on premises such as hospitals, residential homes, GP practices, dental surgeries, optometrists and pharmacies -
Report -
Healthwatch Gateshead carried out some detailed work on patients experience on the discharge process from the Queen Elizabeth Hospital, Gateshead