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We launched Youthwatch Project on 7 February 2023. We are looking for organisations involved in working with young people to attend this event to find out more about Healthwatch and helping involve young people in our work. -
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This is a copy of our Record Keeping and Retention Policy -
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Our complaints process outlines how to make a complaint about us and our approach to making sure complaints are resolved. -
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Our complaints process outlines how to make a complaint about us and our approach to making sure complaints are resolved.
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Our Safeguarding policies outline what our processes and steps are to ensure the safeguarding of children and adults we engage with. -
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Our Whistleblowing policy is intended to assist staff and volunteers who believe they have discovered malpractice or wrongdoing within Tell Us North, by enabling them to raise their concerns in a responsible and effective manner. -
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Healthwatch Gateshead and Healthwatch Newcastle recently engaged with local residents to understand experiences and opinions of the North East Ambulance Service. We wanted to understand public perceptions of the service, what trust means to the public, and overall levels of trust felt towards NEAS.
Overall, feedback was positive, however, most of those we consulted felt that they could not fully trust NEAS. Specific elements of trust were identified and included:
- Reliability, Availability, and Responsiveness
- Delivering a High Standard of Care
- Integrity and the Alignment of Words & Actions
- Patients’ Safety
Our full report will be available to read here
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Healthwatch Gateshead Committee meeting- 17/01/23 -
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Are you prepared for the May bank holidays?
Have you ordered your repeat prescriptions yet?
We just wanted to remind you so that you don't run out of medication on your lovely vacations! -
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This year our volunteer Raj will be presenting on stroke awareness on June 7. He will be talking about what a stroke is, risk factors, signs of a stroke and some ideas on how to support people following a stroke.
Raj is a part of the Stroke Association and worked on NHS Stroke wards. He also supports children and young people with their special needs in schools.
Following this presentation, our Volunteer and Engagement Officer Lesley Tweddell will ask for a vote of thanks and appreciation to all our volunteers for supporting the work of Healthwatch throughout the year.
If you would like to know more about the role of a volunteer in Healthwatch come along and get more information from our stall on the day. -
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If you would like to know more about Youthwatch,
please email-
Healthwatch Newcastle
info@healthwatchnewcastle.org.uk or
Text 07551052751 or Freephone 0808 801 0382
Healthwatch Gateshead
info@healthwatchgateshead.co.uk or
Text 07498503497 or Freephone 0800 038 5116
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Healthwatch Gateshead and Healthwatch Newcastle would like to understand:
The impact of the cost of living on your physical, mental, and social health.
Changes to your health and social care due to the cost of living.
The impact of the cost of living on your interaction with health and social care services. -
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Health and Social Care Committee inquiry into
NHS Dentistry Submission -
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Read our minutes from the Healthwatch Gateshead Committee Meeting -
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Minutes of the committee meeting held on 18/04/2023 -
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Engagement Officer Jay Conlon Uses Personal Experience to Champion LGBTQ+ Health and social care Issues. -
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Read our latest annual report and all that we have done through the year as your local Healthwatch. -
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We are delighted to announce that the time has come for our much-anticipated Annual Joint Meeting, and we cordially invite you to join us for this significant event. This gathering serves as a valuable platform to strengthen our collaboration, share insights, and align our efforts for continued success. -
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This policy applies to all relevant decisions made by Tell Us North, Healthwatch Newcastle and Healthwatch Gateshead. -
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- By Healthwatch England
New research conducted in 2023, reveals a concerning lack of public confidence when it comes to accessing critical NHS services in England. Approximately one-third of adults in England express doubts about their ability to receive timely healthcare, including services such as GP appointments, mental health support, and hospital care. -
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Celebrating Success: A Heartfelt Thank You for Making Our Annual Joint Meeting a Triumph! -
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With more than thirty recognised symptoms of menopause and growing awareness of the impact on day-to-day life, it can help to know what to look out for and what support is available. -
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Read all our Monthly Newsletters for 2024 , stay up to date with information and activities from Healthwatch Gateshead. -
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Do you struggle to speak to your doctor about your medical concerns? You’re not alone. Take a look at our top tips to make the most of your GP appointment. -
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Healthwatch Gateshead proudly announces the appointment of Afsana Begum as their dynamic new Research and Engagement Manager. Armed with an impressive degree in Public Health, Afsana brings a wealth of knowledge and experience that will further invigorate the organisations' commitment to enhancing the health and well-being of individuals accessing health and social care services in Newcastle and Gateshead. -
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In a groundbreaking revelation, the latest report from Diabetes UK has sent shockwaves through the nation's healthcare landscape. The number of people living with diabetes in the UK has surpassed the 5 million mark for the first time, marking a significant milestone that demands our attention. This unprecedented figure not only highlights the scale of the diabetes epidemic but also underscores the urgent need for awareness, education, and proactive measures to tackle this growing public health challenge.