1. What does urgent care mean to me?

    Report -

    A joint report with Healthwatch Newcastle on what urgent care means to local people.

  2. Mystery shopping - Accessible Information Standard

    Report -

    Our report on communication methods and support from providers for people with hearing loss.

  3. Healthwatch Gateshead Activity Report September 2016 to March 2017

    Report -

    Healthwatch Gateshead activity report from September 2016 - March 2017. Presented to Overview and Scrutiny Committee March

  4. Healthwatch conference 2017 report

    Report -

    This was the first joint conference between Healthwatch Newcastle and Healthwatch Gateshead. We discussed our recent research, which included looking at people’s experience of education, health and care (EHC) plans in Newcastle and at how residents are involved in decisions about their own care and in how their care home is run.

    Delegates also shortlisted Healthwatch Newcastle’s priorities for 2017—18.

  5. Committee meeting – Healthwatch Gateshead

    Report -

    31 October 2017 – 10.00am 12pm
    Bewicks, Gateshead Civic Centre

  6. What should you expect from home care services?

    Advice and Information -

    Five things you should expect from home care, domiciliary care or help in the home.