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Advice and Information -
Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed. -
Advice and Information -
If you are experiencing or feel at risk of domestic abuse, or are worried about someone who might be, find out where you can go for advice and help. -
Advice and Information -
Find out the signs and symptoms of monkeypox, what to do if you think you have it and who is eligible for a vaccine. -
Blog -
Our monthly forums are a chance for anyone and everyone to learn more about health and social care services in our area. We aim to keep you updated with any changes to services in particular, and health and social care in general. This is for sharing, so while we have a lot to say, we also want to hear your views and feedback, and answer your questions. -
Advice and Information -
Healthwatch in the North East have acted on feedback from local people. Together, we have produced a ‘myth busting’ booklet to dispel the most common rumours about NHS dentistry.
The leaflet gives the facts about what it means to be registered with a practice, why you may be offered a private appointment and what is emergency care?
Download the NHS dentistry myth busting booklet
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News -
Did you know members of the public can now report patient safety incidents directly to the NHS’s National Reporting and Learning System (NRLS)?
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Report -
In early 2020 we worked with The Gateshead Housing Company. We gathered experiences of their service users on accessing Arabic interpreting and translation services for health appointments in Gateshead. -
Report -
It has been a contractual requirement for each GP practice since April 2016 to have an active and involved Patient Participation Group (PPG).
We wanted to create a best practice award for PPGs aims to increase and improve the involvement of patients in their GP practice. Several GP practices in Newcastle and Gateshead participated in our pilot from autumn 2019 to February 2021. This interim report outlines what we did. -
Advice and Information -
We’ve compiled a number of useful links and downloadable resources to help you stay informed. -
Advice and Information -
If you are struggling, feel alone or need a little help, then check out our guide on how you can get the support you need. -
Advice and Information -
Do you know about your rights to language support in NHS settings? -
Blog -
Did you know that there are more than 200 different sign languages in use around the globe? With more than 70 million deaf people worldwide, it’s important to be aware of this accessible, expressive form of communication. -
Report -
On 3 June 2015, Healthwatch Newcastle and Healthwatch Gateshead teamed up with the Regional Refugee Forum (RRF) to hold an event for asylum seekers and refugees resident in Newcastle and Gateshead. -
Report -
We ran a questionnaire during spring 2020 to find out how young people felt about the way health professionals treated them. We used ‘You’re Welcome’ criteria and feedback as guidance (quality criteria set out by the Department of Health and Social Care). -
News -
Engagement Officer Jay Conlon Uses Personal Experience to Champion LGBTQ+ Health and social care Issues. -
News -
This summer Healthwatch Gateshead and Healthwatch Newcastle attended Newcastle Mela, Pride in the City and the Out Northeast Family Picnic in Gateshead's Saltwell Park. -
Advice and Information -
The Accessible Information Standard is mandatory for all organisations that provide National Health Service (NHS) or adult social care.