1. Gateshead Council’s Digital Transformation and Support Fund

    News -

    Gateshead Council has launched a £200,000 Digital Transformation and Support Fund to support small and medium sized voluntary and community sector (VCS) organisations to identify the training and digital innovation their organisations need to help them grow and thrive.

  2. Lost in translation

    Report -

    In early 2020 we worked with The Gateshead Housing Company. We gathered experiences of their service users on accessing Arabic interpreting and translation services for health appointments in Gateshead.

  3. Don't box me in - young people-friendly services

    Report -

    We ran a questionnaire during spring 2020 to find out how young people felt about the way health professionals treated them. We used ‘You’re Welcome’ criteria and feedback as guidance (quality criteria set out by the Department of Health and Social Care).

  4. Children and young people’s access to health services in Gateshead and Newcastle

    Report -

    This report builds on our ‘Don’t box me in’ report. Young people and their parents/carers were asked how easy or difficult it was for young people to access health services in Newcastle and Gateshead.

  5. Special Educational Needs and Disabilities: Services Experiences of children, young people, and their families in Gateshead

    Report -

    Healthwatch Gateshead, working in partnership with the Northeast and North Cumbria Integrated Care Board (ICB), engaged with children and young people with Special Educational Needs and Disabilities (SEND) and their families (CYP&F) to understand their experiences across education, health, and social services. The feedback from the CYP&F will feed into the joint commissioning strategy in Gateshead to help ensure the strategy reflects local needs.

  6. Healthwatch Participation in Practice Award 2019-2022 interim report

    Report -

    It has been a contractual requirement for each GP practice since April 2016 to have an active and involved Patient Participation Group (PPG).

    We wanted to create a best practice award for PPGs aims to increase and improve the involvement of patients in their GP practice. Several GP practices in Newcastle and Gateshead participated in our pilot from autumn 2019 to February 2021. This interim report outlines what we did.

  7. Annual report 2021–22

    Report -

    Our annual report for 2021–22 outlines Healthwatch activities over the year to understand and improve people's experiences of social care and health services in Gateshead.

  8. How to access mental health support if you're lesbian, gay, bisexual or transgender

    Advice and Information -

    If you are struggling, feel alone or need a little help, then check out our guide on how you can get the support you need.

  9. Does the NHS have to provide an interpreter?

    Advice and Information -

    Do you know about your rights to language support in NHS settings?

  10. International Week of Deaf People

    Blog -

    Did you know that there are more than 200 different sign languages in use around the globe? With more than 70 million deaf people worldwide, it’s important to be aware of this accessible, expressive form of communication.

  11. Health issues of asylum seekers and refugees in Gateshead and Newcastle 2016

    Report -

    On 3 June 2015, Healthwatch Newcastle and Healthwatch Gateshead teamed up with the Regional Refugee Forum (RRF) to hold an event for asylum seekers and refugees resident in Newcastle and Gateshead.

  12. Healthwatch Take Pride in Jay

    News -

    Engagement Officer Jay Conlon Uses Personal Experience to Champion LGBTQ+ Health and social care Issues.

  13. Spreading the word at summer festivals: Mela and Pride 2024

    News -

    This summer Healthwatch Gateshead and Healthwatch Newcastle attended Newcastle Mela, Pride in the City and the Out Northeast Family Picnic in Gateshead's Saltwell Park.

  14. The Accessible Information Standard - What you can expect from services

    Advice and Information -

    The Accessible Information Standard is mandatory for all organisations that provide National Health Service (NHS) or adult social care.