1. The Accessible Information Standard – “Your Care Your Way”

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    Join the Your Care Your Way campaign

  2. Special Educational Needs and Disabilities: Services Experiences of children, young people, and their families in Gateshead

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    Healthwatch Gateshead, working in partnership with the Northeast and North Cumbria Integrated Care Board (ICB), engaged with children and young people with Special Educational Needs and Disabilities (SEND) and their families (CYP&F) to understand their experiences across education, health, and social services. The feedback from the CYP&F will feed into the joint commissioning strategy in Gateshead to help ensure the strategy reflects local needs.

  3. What to expect when waiting for care

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    Waiting for planned medical care or surgery can be a frustrating time. That’s why it’s so important that while you wait, you get regular, clear and accessible updates so that you can plan your next steps.

  4. Don't box me in - young people-friendly services

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    We ran a questionnaire during spring 2020 to find out how young people felt about the way health professionals treated them. We used ‘You’re Welcome’ criteria and feedback as guidance (quality criteria set out by the Department of Health and Social Care).

  5. How to get the most out of your GP appointment

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    Do you struggle to speak to your doctor about your medical concerns? You’re not alone. Take a look at our top tips to make the most of your GP appointment.

  6. Useful Resources

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    We’ve compiled a number of useful links and downloadable resources to help you stay informed.

  7. Share your views on the North East Ambulance Service

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    While people think about the North East Ambulance Service (NEAS) as ambulances responding to 999 calls, nearly two-thirds of their work is answering calls to NHS111. From life-threatening emergencies to general health advice, NEAS plays a key role in the North East healthcare system.

  8. Take part in our Hospital Discharge survey!

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    We are looking to gather experiences of those who have been discharged from the Queen Elizabeth Hospital in the last 12 months on Pathway 0.