1. Record Keeping and Retention Policy

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    This is a copy of our Record Keeping and Retention Policy

  2. Our complaints process

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    Our complaints process outlines how to make a complaint about us and our approach to making sure complaints are resolved.

  3. Our complaints process

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    Our complaints process outlines how to make a complaint about us and our approach to making sure complaints are resolved.

  4. Our Safeguarding Policies

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    Our Safeguarding policies outline what our processes and steps are to ensure the safeguarding of children and adults we engage with.

  5. Our Whistle Blowing Policy

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    Our Whistleblowing policy is intended to assist staff and volunteers who believe they have discovered malpractice or wrongdoing within Tell Us North, by enabling them to raise their concerns in a responsible and effective manner.

  6. Committee Meeting - Healthwatch Gateshead

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    Healthwatch Gateshead Committee meeting- 17/01/23

  7. Committee meeting – Healthwatch Gateshead

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    Minutes of the committee meeting held on 18/04/2023

  8. Annual Report 2022-2023

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    Read our latest annual report and all that we have done through the year as your local Healthwatch.

  9. Annual Joint Meeting

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    We are delighted to announce that the time has come for our much-anticipated Annual Joint Meeting, and we cordially invite you to join us for this significant event. This gathering serves as a valuable platform to strengthen our collaboration, share insights, and align our efforts for continued success.

  10. Decision Making Policy

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    This policy applies to all relevant decisions made by Tell Us North, Healthwatch Newcastle and Healthwatch Gateshead.

  11. Monthly Newsletters

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    Read all our Monthly Newsletters for 2024 , stay up to date with information and activities from Healthwatch Gateshead.

  12. Annual Joint Meeting Highlights

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    Celebrating Success: A Heartfelt Thank You for Making Our Annual Joint Meeting a Triumph!

  13. Committee meeting – Healthwatch Gateshead

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    Read our minutes from the Healthwatch Gateshead Committee Meeting

  14. Healthwatch Gateshead and Healthwatch Newcastle welcome New Research and Engagement Manager

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    Healthwatch Gateshead proudly announces the appointment of Afsana Begum as their dynamic new Research and Engagement Manager. Armed with an impressive degree in Public Health, Afsana brings a wealth of knowledge and experience that will further invigorate the organisations' commitment to enhancing the health and well-being of individuals accessing health and social care services in Newcastle and Gateshead.