1. What does urgent care mean to me?

    Report -

    A joint report with Healthwatch Newcastle on what urgent care means to local people.

  2. Mystery shopping - Accessible Information Standard

    Report -

    Our report on communication methods and support from providers for people with hearing loss.

  3. Healthwatch Gateshead Activity Report September 2016 to March 2017

    Report -

    Healthwatch Gateshead activity report from September 2016 - March 2017. Presented to Overview and Scrutiny Committee March

  4. Healthwatch conference 2017 report

    Report -

    This was the first joint conference between Healthwatch Newcastle and Healthwatch Gateshead. We discussed our recent research, which included looking at people’s experience of education, health and care (EHC) plans in Newcastle and at how residents are involved in decisions about their own care and in how their care home is run.

    Delegates also shortlisted Healthwatch Newcastle’s priorities for 2017—18.

  5. Committee meeting – Healthwatch Gateshead

    Report -

    31 October 2017 – 10.00am 12pm
    Bewicks, Gateshead Civic Centre

  6. What should you expect from home care services?

    Advice and Information -

    Five things you should expect from home care, domiciliary care or help in the home.

  7. Experiences of dental services in Gateshead

    Report -

    Healthwatch teams across the North East region saw a significant increase in concerns about accessing NHS dental care during 2021. Eight local Healthwatch worked together to gather people’s experiences in the region. This report outlines survey findings for people living in and accessing dental care in Gateshead from March 2020 to December 2021.

  8. Experiences of dental services in the North East

    Report -

    Healthwatch teams across the North East region saw a significant increase in concerns about accessing NHS dental care during 2021. Eight local Healthwatch worked together to gather people’s experiences in the region. This report outlines our collective survey findings from March 2020 to January 2022.

  9. Stress Awareness Month

    Event -

  10. Auditory processing disorder awareness day

    Event -

  11. International midwifes' day

    Event -

  12. International nurses' day

    Event -

  13. Volunteers Week

    Event -

  14. Pride Month

    Event -

  15. Carers Week

    Event -

  16. Men's Health Week

    Event -

  17. The Samaritans - The big listen

    Event -

  18. World Breastfeeding Week

    Event -

  19. World Suicide Prevention Day

    Event -

  20. World patient safety day

    Event -

  21. International week of deaf people

    Event -

  22. International da of sign languages

    Event -

  23. World Pharmacists' day

    Event -

  24. Black history month

    Event -

  25. ADHD awareness month (Attention Deficit Hyperactivity Disorder)

    Event -

  26. Dyslexia week

    Event -

  27. World mental health day

    Event -

  28. Developmental language disorder day

    Event -

  29. Movember

    Event -

  30. National stress awareness day

    Event -

  31. National self care week

    Event -

  32. Transgender day of remembrance

    Event -

  33. Carers' rights day

    Event -

  34. International day of persons with disabilities

    Event -

  35. International volunteer day

    Event -

  36. The Accessible Information Standard - What you can expect from services

    Advice and Information -

    The Accessible Information Standard is mandatory for all organisations that provide National Health Service (NHS) or adult social care.

  37. Patient safety incident reporting

    News -

    Did you know members of the public can now report patient safety incidents directly to the NHS’s National Reporting and Learning System (NRLS)?

  38. Colonoscopy confidence

    News -

    We know some people feel anxious or worried when they’re told they need a colonoscopy but it’s important to have this test if you’re referred. Bowel Cancer UK has launched the Colonoscopy Confidence campaign to explain what a colonoscopy is, why it matters and encourage people to attend their appointment.

  39. NHS dentistry myth busting

    Advice and Information -

    Healthwatch in the North East have acted on feedback from local people. Together, we have produced a ‘myth busting’ booklet to dispel the most common rumours about NHS dentistry.

    The leaflet gives the facts about what it means to be registered with a practice, why you may be offered a private appointment and what is emergency care?

    Download the NHS dentistry myth busting booklet

  40. Resilient communities in Gateshead

    Report -

    Resilient communities in Gateshead: reflections on the impact of COVID-19

  41. Advice and support for under 25s in Gateshead

    Advice and Information -

    Advice and support for isolated young people under 25 in Gateshead

  42. Supporting effective GP patient participation groups

    News -

    It has been a contractual requirement for each GP practice since April 2016 to have an active and involved Patient Participation Group (PPG).

  43. How are we funded?

    Page -

  44. Healthwatch Participation in Practice Award 2019-2022 interim report

    Report -

    It has been a contractual requirement for each GP practice since April 2016 to have an active and involved Patient Participation Group (PPG).

    We wanted to create a best practice award for PPGs aims to increase and improve the involvement of patients in their GP practice. Several GP practices in Newcastle and Gateshead participated in our pilot from autumn 2019 to February 2021. This interim report outlines what we did.

  45. The Accessible Information Standard – “Your Care Your Way”

    News -

    Join the Your Care Your Way campaign

  46. Free weight management programme

    Advice and Information -

    A free weight management programme is available to adults living in Gateshead. The programme includes friendly specialist support to help lose weight and build healthy habits.

  47. Healthwatch Gateshead Committee meeting

    Report -

    Healthwatch Gateshead Committee meeting- Agenda

  48. Eight ways to make a difference

    Report -

    In 2019—2020 we focused on children and young people’s mental health services. Via a survey, focus group and one to one interviews, we heard from 239 people (103 children and young people and 136 parents and carers).

    Our main findings were that children, young people and their parents and carers do not have a full understanding of what a self-referral is and how to make one.