1. What people think about the COVID19 vaccine

    Report -

    In early 2021 Healthwatch England designed a survey to help local services and national policymakers understand how they can improve the COVID-19 vaccination programme.

    We used the survey to support local services to adapt and improve the delivery of the vaccination programme locally.

  2. Our complaints process

    Report -

    Our complaints process outlines how to make a complaint about us and our approach to making sure complaints are resolved.

  3. One-third of adults in England express doubts about their ability to receive timely healthcare

    News -

    - By Healthwatch England

    New research conducted in 2023, reveals a concerning lack of public confidence when it comes to accessing critical NHS services in England. Approximately one-third of adults in England express doubts about their ability to receive timely healthcare, including services such as GP appointments, mental health support, and hospital care.

  4. Have your say about health and social care services in Gateshead and Newcastle

    News -

    Healthwatch Gateshead and Healthwatch Newcastle are here to help make local health and care services better for you. We do this by finding out how you are experiencing these services and ultimately feeding this back to the people delivering and commissioning the services, to influence positive change based on what we have been told.

  5. Your experiences of Dentistry in 2023

    News -

    People have been telling us about challenges they face getting NHS dentistry. As a result we are working with the NHS Integrated Care Board (ICB) in the North East and North Cumbria to better understand people’s experiences of dentistry in 2023.

  6. Healthwatch Gateshead 360 review (Oct 2016)

    Report -

    Healthwatch England report on 360 degree feedback on Healthwatch Gateshead's performance to date.

  7. Healthwatch Gateshead annual report 2019-20

    Report -

    Our annual report detailing our work for the financial year 2019-20.

  8. Annual report 2020-21

    Report -

    Our annual report for 2020–21 outlines our activities over the year to understand and improve people's experiences of social care and health services in Gateshead.

  9. Healthwatch Gateshead stakeholder survey results 2021

    Report -

    In late 2021 we asked a cross cutting stakeholder and partner group of 42 organisations to complete our stakeholder feedback survey. This was used to steer us on our recent changes and if they were working.

  10. Healthwatch Gateshead Committee meeting

    Report -

    Healthwatch Gateshead Committee meeting- Agenda

  11. Committee Meeting - Healthwatch Gateshead and AGM

    Report -

    19 October 2021

  12. Committee meeting – Healthwatch Gateshead

    Report -

    14 October 2020

  13. Healthwatch Gateshead Committee meeting and AGM

    Report -

    10 July 2019, 10am —12 noon
    St Mary’s Heritage Centre, Gateshead

  14. Healthwatch Gateshead - Committee meeting

    Report -

    7 November 2018, 1—3pm
    Room 1B, Davison Building

  15. Committee meeting – Healthwatch Gateshead

    Report -

    31 October 2017 – 10.00am 12pm
    Bewicks, Gateshead Civic Centre

  16. Record Keeping and Retention Policy

    Report -

    This is a copy of our Record Keeping and Retention Policy

  17. Our complaints process

    Report -

    Our complaints process outlines how to make a complaint about us and our approach to making sure complaints are resolved.

  18. Our Safeguarding Policies

    Report -

    Our Safeguarding policies outline what our processes and steps are to ensure the safeguarding of children and adults we engage with.

  19. Our Whistle Blowing Policy

    Report -

    Our Whistleblowing policy is intended to assist staff and volunteers who believe they have discovered malpractice or wrongdoing within Tell Us North, by enabling them to raise their concerns in a responsible and effective manner.

  20. Committee Meeting - Healthwatch Gateshead

    Report -

    Healthwatch Gateshead Committee meeting- 17/01/23

  21. Committee meeting – Healthwatch Gateshead

    Report -

    Minutes of the committee meeting held on 18/04/2023

  22. Annual Report 2022-2023

    Report -

    Read our latest annual report and all that we have done through the year as your local Healthwatch.

  23. Annual Joint Meeting

    News -

    We are delighted to announce that the time has come for our much-anticipated Annual Joint Meeting, and we cordially invite you to join us for this significant event. This gathering serves as a valuable platform to strengthen our collaboration, share insights, and align our efforts for continued success.

  24. Decision Making Policy

    Report -

    This policy applies to all relevant decisions made by Tell Us North, Healthwatch Newcastle and Healthwatch Gateshead.

  25. Monthly Newsletters

    News -

    Read all our Monthly Newsletters for 2024 , stay up to date with information and activities from Healthwatch Gateshead.

  26. Annual Joint Meeting Highlights

    News -

    Celebrating Success: A Heartfelt Thank You for Making Our Annual Joint Meeting a Triumph!

  27. Committee meeting – Healthwatch Gateshead

    Report -

    Read our minutes from the Healthwatch Gateshead Committee Meeting

  28. Healthwatch Gateshead and Healthwatch Newcastle welcome New Research and Engagement Manager

    News -

    Healthwatch Gateshead proudly announces the appointment of Afsana Begum as their dynamic new Research and Engagement Manager. Armed with an impressive degree in Public Health, Afsana brings a wealth of knowledge and experience that will further invigorate the organisations' commitment to enhancing the health and well-being of individuals accessing health and social care services in Newcastle and Gateshead.

  29. Committee Meeting - Healthwatch Gateshead

    Report -

    Minutes of committee meeting held on 31 October 2023