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Advice and Information -
It's so important that you feel supported as a new parent. Read the article below to find out where you can go to get the help you need. -
Advice and Information -
Take a look at our advice article on the organisations and groups that can support you if you’re grieving. -
Advice and Information -
If you are experiencing or feel at risk of domestic abuse, or are worried about someone who might be, find out where you can go for advice and help. -
Advice and Information -
With more and more appointments happening online, we've put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals. -
Advice and Information -
Your mental wellness is as important as your physical health but seeking help can be daunting. Here's what to expect when you seek support for your mental health. -
News -
In March 2022 HWG and HWN launched a survey to gather young people’s views and general experiences of loneliness and social isolation. -
Advice and Information -
Advice and support for isolated young people under 25 in Gateshead -
Report -
Throughout the autumn and winter of 2018 we gathered the views and experiences of groups and communities on mental health services in Newcastle and Gateshead.
We worked with several local organisations, which carried out research on our behalf. You can read all the ‘mini reports’ that contributed to this main report at www.healthwatchnewcastle.org.uk/mental-health-mini-reports -
Report -
In 2019—2020 we focused on children and young people’s mental health services. Via a survey, focus group and one to one interviews, we heard from 239 people (103 children and young people and 136 parents and carers).
Our main findings were that children, young people and their parents and carers do not have a full understanding of what a self-referral is and how to make one. -
Report -
Following on from the report Xenzone, the company who manages and operates the service Kooth gave some information and a response to the report, highlighting their learning and approach moving forwards to promote Kooth across both Newcastle and Gateshead -
Report -
Healthwatch England report on 360 degree feedback on Healthwatch Gateshead's performance to date. -
Report -
Our annual report detailing our work for the financial year 2019-20. -
Report -
Our annual report for 2020–21 outlines our activities over the year to understand and improve people's experiences of social care and health services in Gateshead. -
Report -
In late 2021 we asked a cross cutting stakeholder and partner group of 42 organisations to complete our stakeholder feedback survey. This was used to steer us on our recent changes and if they were working. -
Report -
Healthwatch Gateshead Committee meeting- Agenda
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Report -
19 October 2021
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Report -
14 October 2020 -
Report -
10 July 2019, 10am —12 noon
St Mary’s Heritage Centre, Gateshead
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Report -
7 November 2018, 1—3pm
Room 1B, Davison Building
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Report -
31 October 2017 – 10.00am 12pm
Bewicks, Gateshead Civic Centre -
Report -
This is a copy of our Record Keeping and Retention Policy -
Report -
Our complaints process outlines how to make a complaint about us and our approach to making sure complaints are resolved. -
Report -
Our complaints process outlines how to make a complaint about us and our approach to making sure complaints are resolved.
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Report -
Our Safeguarding policies outline what our processes and steps are to ensure the safeguarding of children and adults we engage with. -
Report -
Our Whistleblowing policy is intended to assist staff and volunteers who believe they have discovered malpractice or wrongdoing within Tell Us North, by enabling them to raise their concerns in a responsible and effective manner. -
Report -
Healthwatch Gateshead Committee meeting- 17/01/23 -
Report -
Minutes of the committee meeting held on 18/04/2023 -
Report -
Read our latest annual report and all that we have done through the year as your local Healthwatch. -
News -
We are delighted to announce that the time has come for our much-anticipated Annual Joint Meeting, and we cordially invite you to join us for this significant event. This gathering serves as a valuable platform to strengthen our collaboration, share insights, and align our efforts for continued success. -
Report -
This policy applies to all relevant decisions made by Tell Us North, Healthwatch Newcastle and Healthwatch Gateshead. -
News -
Read all our Monthly Newsletters for 2024 , stay up to date with information and activities from Healthwatch Gateshead. -
News -
Celebrating Success: A Heartfelt Thank You for Making Our Annual Joint Meeting a Triumph! -
Report -
Read our minutes from the Healthwatch Gateshead Committee Meeting -
News -
Healthwatch Gateshead proudly announces the appointment of Afsana Begum as their dynamic new Research and Engagement Manager. Armed with an impressive degree in Public Health, Afsana brings a wealth of knowledge and experience that will further invigorate the organisations' commitment to enhancing the health and well-being of individuals accessing health and social care services in Newcastle and Gateshead. -
Report -
Minutes of committee meeting held on 31 October 2023