1. How to access mental health support if you're lesbian, gay, bisexual or transgender

    Advice and Information -

    If you are struggling, feel alone or need a little help, then check out our guide on how you can get the support you need.

  2. Does the NHS have to provide an interpreter?

    Advice and Information -

    Do you know about your rights to language support in NHS settings?

  3. International Week of Deaf People

    Blog -

    Did you know that there are more than 200 different sign languages in use around the globe? With more than 70 million deaf people worldwide, it’s important to be aware of this accessible, expressive form of communication.

  4. Health issues of asylum seekers and refugees in Gateshead and Newcastle 2016

    Report -

    On 3 June 2015, Healthwatch Newcastle and Healthwatch Gateshead teamed up with the Regional Refugee Forum (RRF) to hold an event for asylum seekers and refugees resident in Newcastle and Gateshead.

  5. Don't box me in - young people-friendly services

    Report -

    We ran a questionnaire during spring 2020 to find out how young people felt about the way health professionals treated them. We used ‘You’re Welcome’ criteria and feedback as guidance (quality criteria set out by the Department of Health and Social Care).

  6. Healthwatch Take Pride in Jay

    News -

    Engagement Officer Jay Conlon Uses Personal Experience to Champion LGBTQ+ Health and social care Issues.

  7. The Accessible Information Standard - What you can expect from services

    Advice and Information -

    The Accessible Information Standard is mandatory for all organisations that provide National Health Service (NHS) or adult social care.

  8. Healthwatch Gateshead 360 review (Oct 2016)

    Report -

    Healthwatch England report on 360 degree feedback on Healthwatch Gateshead's performance to date.

  9. Healthwatch Gateshead annual report 2019-20

    Report -

    Our annual report detailing our work for the financial year 2019-20.

  10. Annual report 2020-21

    Report -

    Our annual report for 2020–21 outlines our activities over the year to understand and improve people's experiences of social care and health services in Gateshead.

  11. Healthwatch Gateshead stakeholder survey results 2021

    Report -

    In late 2021 we asked a cross cutting stakeholder and partner group of 42 organisations to complete our stakeholder feedback survey. This was used to steer us on our recent changes and if they were working.

  12. Healthwatch Gateshead Committee meeting

    Report -

    Healthwatch Gateshead Committee meeting- Agenda

  13. Committee Meeting - Healthwatch Gateshead and AGM

    Report -

    19 October 2021

  14. Committee meeting – Healthwatch Gateshead

    Report -

    14 October 2020

  15. Healthwatch Gateshead Committee meeting and AGM

    Report -

    10 July 2019, 10am —12 noon
    St Mary’s Heritage Centre, Gateshead

  16. Healthwatch Gateshead - Committee meeting

    Report -

    7 November 2018, 1—3pm
    Room 1B, Davison Building

  17. Committee meeting – Healthwatch Gateshead

    Report -

    31 October 2017 – 10.00am 12pm
    Bewicks, Gateshead Civic Centre

  18. Record Keeping and Retention Policy

    Report -

    This is a copy of our Record Keeping and Retention Policy

  19. Our complaints process

    Report -

    Our complaints process outlines how to make a complaint about us and our approach to making sure complaints are resolved.

  20. Our complaints process

    Report -

    Our complaints process outlines how to make a complaint about us and our approach to making sure complaints are resolved.

  21. Our Safeguarding Policies

    Report -

    Our Safeguarding policies outline what our processes and steps are to ensure the safeguarding of children and adults we engage with.

  22. Our Whistle Blowing Policy

    Report -

    Our Whistleblowing policy is intended to assist staff and volunteers who believe they have discovered malpractice or wrongdoing within Tell Us North, by enabling them to raise their concerns in a responsible and effective manner.

  23. Committee Meeting - Healthwatch Gateshead

    Report -

    Healthwatch Gateshead Committee meeting- 17/01/23

  24. Committee meeting – Healthwatch Gateshead

    Report -

    Minutes of the committee meeting held on 18/04/2023

  25. Annual Report 2022-2023

    Report -

    Read our latest annual report and all that we have done through the year as your local Healthwatch.

  26. Annual Joint Meeting

    News -

    We are delighted to announce that the time has come for our much-anticipated Annual Joint Meeting, and we cordially invite you to join us for this significant event. This gathering serves as a valuable platform to strengthen our collaboration, share insights, and align our efforts for continued success.

  27. Decision Making Policy

    Report -

    This policy applies to all relevant decisions made by Tell Us North, Healthwatch Newcastle and Healthwatch Gateshead.

  28. Monthly Newsletters

    News -

    Read all our Monthly Newsletters for 2024 , stay up to date with information and activities from Healthwatch Gateshead.

  29. Annual Joint Meeting Highlights

    News -

    Celebrating Success: A Heartfelt Thank You for Making Our Annual Joint Meeting a Triumph!

  30. Committee meeting – Healthwatch Gateshead

    Report -

    Read our minutes from the Healthwatch Gateshead Committee Meeting

  31. Healthwatch Gateshead and Healthwatch Newcastle welcome New Research and Engagement Manager

    News -

    Healthwatch Gateshead proudly announces the appointment of Afsana Begum as their dynamic new Research and Engagement Manager. Armed with an impressive degree in Public Health, Afsana brings a wealth of knowledge and experience that will further invigorate the organisations' commitment to enhancing the health and well-being of individuals accessing health and social care services in Newcastle and Gateshead.

  32. Committee Meeting - Healthwatch Gateshead

    Report -

    Minutes of committee meeting held on 31 October 2023