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Advice and Information -
Waiting for planned medical care or surgery can be a frustrating time. That’s why it’s so important that while you wait, you get regular, clear and accessible updates so that you can plan your next steps. -
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We ran a questionnaire during spring 2020 to find out how young people felt about the way health professionals treated them. We used ‘You’re Welcome’ criteria and feedback as guidance (quality criteria set out by the Department of Health and Social Care). -
Advice and Information -
Do you struggle to speak to your doctor about your medical concerns? You’re not alone. Take a look at our top tips to make the most of your GP appointment. -
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Healthwatch England report on 360 degree feedback on Healthwatch Gateshead's performance to date. -
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Our annual report detailing our work for the financial year 2019-20. -
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Our annual report for 2020–21 outlines our activities over the year to understand and improve people's experiences of social care and health services in Gateshead. -
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In late 2021 we asked a cross cutting stakeholder and partner group of 42 organisations to complete our stakeholder feedback survey. This was used to steer us on our recent changes and if they were working. -
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Healthwatch Gateshead Committee meeting- Agenda
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19 October 2021
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14 October 2020 -
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10 July 2019, 10am —12 noon
St Mary’s Heritage Centre, Gateshead
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7 November 2018, 1—3pm
Room 1B, Davison Building
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31 October 2017 – 10.00am 12pm
Bewicks, Gateshead Civic Centre -
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This is a copy of our Record Keeping and Retention Policy -
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Our complaints process outlines how to make a complaint about us and our approach to making sure complaints are resolved. -
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Our complaints process outlines how to make a complaint about us and our approach to making sure complaints are resolved.
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Our Safeguarding policies outline what our processes and steps are to ensure the safeguarding of children and adults we engage with. -
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Our Whistleblowing policy is intended to assist staff and volunteers who believe they have discovered malpractice or wrongdoing within Tell Us North, by enabling them to raise their concerns in a responsible and effective manner. -
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Healthwatch Gateshead Committee meeting- 17/01/23 -
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Minutes of the committee meeting held on 18/04/2023 -
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Read our latest annual report and all that we have done through the year as your local Healthwatch. -
News -
We are delighted to announce that the time has come for our much-anticipated Annual Joint Meeting, and we cordially invite you to join us for this significant event. This gathering serves as a valuable platform to strengthen our collaboration, share insights, and align our efforts for continued success. -
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This policy applies to all relevant decisions made by Tell Us North, Healthwatch Newcastle and Healthwatch Gateshead. -
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Read all our Monthly Newsletters for 2024 , stay up to date with information and activities from Healthwatch Gateshead. -
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Celebrating Success: A Heartfelt Thank You for Making Our Annual Joint Meeting a Triumph! -
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Read our minutes from the Healthwatch Gateshead Committee Meeting -
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Healthwatch Gateshead proudly announces the appointment of Afsana Begum as their dynamic new Research and Engagement Manager. Armed with an impressive degree in Public Health, Afsana brings a wealth of knowledge and experience that will further invigorate the organisations' commitment to enhancing the health and well-being of individuals accessing health and social care services in Newcastle and Gateshead. -
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Minutes of committee meeting held on 31 October 2023