1. Registering with your GP: understanding your rights

    Advice and Information -

    People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register.

  2. Do you need help travelling to NHS services?

    Advice and Information -

    Find out what support is available to help you when travelling to your GP, hospital or other NHS services.

  3. Getting the most out of the virtual health and care experience

    Advice and Information -

    With more and more appointments happening online, we've put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals.

  4. Supporting effective GP patient participation groups

    News -

    It has been a contractual requirement for each GP practice since April 2016 to have an active and involved Patient Participation Group (PPG).

  5. Blaydon Urgent Treatment Centre now open for walk-in appointments

    News -

    Blaydon Urgent Treatment Centre now open for walk-in appointments

  6. NHS waiting times – what are your experiences?

    News -

    Millions of people have had their treatment delayed by the pandemic – are you one of them? We want to know if you’re getting the advice, information and support you need while you wait.

  7. GP mystery shopping report - September

    Report -

    Telephone Mystery Shopping Project 30 September 2016
    GP Practices Across Gateshead

  8. GP access and Out of Hours Provision Survey 2015

    Report -

    Healthwatch Gateshead (HWG) was receiving anecdotal comments on access to GPs and Out of Hours Provision. We acknowledged that there appears to be a common theme both regionally and nationally and we wanted to try and establish a clearer picture of how things are working for the residents of Gateshead

  9. PPG forum report — February 2020

    Report -

    The report from the first forum, held in February 2020. This forum supports and develops patient participation groups (PPGs) in Newcastle and Gateshead.

  10. Impact of COVID-19 on Gateshead patients

    Report -

    In May 2020 CBC Health GP Federation asked us to develop a survey for GP patients in Gateshead on the impact of COVID-19.

  11. The Diabetes Epidemic in the UK: Unveiling the 5 Million Milestone

    Advice and Information -

    In a groundbreaking revelation, the latest report from Diabetes UK has sent shockwaves through the nation's healthcare landscape. The number of people living with diabetes in the UK has surpassed the 5 million mark for the first time, marking a significant milestone that demands our attention. This unprecedented figure not only highlights the scale of the diabetes epidemic but also underscores the urgent need for awareness, education, and proactive measures to tackle this growing public health challenge.

  12. Top tips to get the most out of your GP appointment

    Advice and Information -

    Do you struggle to speak to your doctor about your medical concerns? You’re not alone. Take a look at our top tips to make the most out of your GP appointment.

  13. Someone I love has died - where can I find support

    Advice and Information -

    Take a look at our advice article on the organisations and groups that can support you if you’re grieving.

  14. What to expect when waiting for care

    Advice and Information -

    Waiting for planned medical care or surgery can be a frustrating time. That’s why it’s so important that while you wait, you get regular, clear and accessible updates so that you can plan your next steps.

  15. What is Long Covid and what help is available?

    Advice and Information -

    Confused about Long Covid? Find out the common symptoms and how to get support.

  16. Resilient communities in Gateshead

    Report -

    Resilient communities in Gateshead: reflections on the impact of COVID-19

  17. COVID-19: your experiences of health and social care - May

    Report -

    We launched a survey in May 2020 titled ‘COVID-19: your experiences of health and social care’. This is the report on the responses we received up to the end of May 2020.

  18. COVID-19: your experiences of health and social care - June

    Report -

    This is the COVID report on the responses we received up to the end of June 2020.

  19. COVID-19: your experiences of health and social care - July

    Report -

    This is the final COVID report on the responses we received up to the end of July 2020.