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Advice and Information -
People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register. -
Advice and Information -
Find out what support is available to help you when travelling to your GP, hospital or other NHS services. -
Advice and Information -
With more and more appointments happening online, we've put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals. -
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It has been a contractual requirement for each GP practice since April 2016 to have an active and involved Patient Participation Group (PPG). -
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Blaydon Urgent Treatment Centre now open for walk-in appointments -
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Millions of people have had their treatment delayed by the pandemic – are you one of them? We want to know if you’re getting the advice, information and support you need while you wait. -
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Telephone Mystery Shopping Project 30 September 2016
GP Practices Across Gateshead -
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Healthwatch Gateshead (HWG) was receiving anecdotal comments on access to GPs and Out of Hours Provision. We acknowledged that there appears to be a common theme both regionally and nationally and we wanted to try and establish a clearer picture of how things are working for the residents of Gateshead -
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The report from the first forum, held in February 2020. This forum supports and develops patient participation groups (PPGs) in Newcastle and Gateshead. -
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In May 2020 CBC Health GP Federation asked us to develop a survey for GP patients in Gateshead on the impact of COVID-19. -
Advice and Information -
In a groundbreaking revelation, the latest report from Diabetes UK has sent shockwaves through the nation's healthcare landscape. The number of people living with diabetes in the UK has surpassed the 5 million mark for the first time, marking a significant milestone that demands our attention. This unprecedented figure not only highlights the scale of the diabetes epidemic but also underscores the urgent need for awareness, education, and proactive measures to tackle this growing public health challenge. -
Advice and Information -
Do you struggle to speak to your doctor about your medical concerns? You’re not alone. Take a look at our top tips to make the most out of your GP appointment. -
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Healthwatch England report on 360 degree feedback on Healthwatch Gateshead's performance to date. -
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Our annual report detailing our work for the financial year 2019-20. -
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Our annual report for 2020–21 outlines our activities over the year to understand and improve people's experiences of social care and health services in Gateshead. -
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In late 2021 we asked a cross cutting stakeholder and partner group of 42 organisations to complete our stakeholder feedback survey. This was used to steer us on our recent changes and if they were working. -
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Healthwatch Gateshead Committee meeting- Agenda
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19 October 2021
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14 October 2020 -
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10 July 2019, 10am —12 noon
St Mary’s Heritage Centre, Gateshead
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7 November 2018, 1—3pm
Room 1B, Davison Building
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31 October 2017 – 10.00am 12pm
Bewicks, Gateshead Civic Centre -
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This is a copy of our Record Keeping and Retention Policy -
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Our complaints process outlines how to make a complaint about us and our approach to making sure complaints are resolved. -
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Our complaints process outlines how to make a complaint about us and our approach to making sure complaints are resolved.
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Our Safeguarding policies outline what our processes and steps are to ensure the safeguarding of children and adults we engage with. -
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Our Whistleblowing policy is intended to assist staff and volunteers who believe they have discovered malpractice or wrongdoing within Tell Us North, by enabling them to raise their concerns in a responsible and effective manner. -
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Healthwatch Gateshead Committee meeting- 17/01/23 -
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Minutes of the committee meeting held on 18/04/2023 -
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Read our latest annual report and all that we have done through the year as your local Healthwatch. -
News -
We are delighted to announce that the time has come for our much-anticipated Annual Joint Meeting, and we cordially invite you to join us for this significant event. This gathering serves as a valuable platform to strengthen our collaboration, share insights, and align our efforts for continued success. -
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This policy applies to all relevant decisions made by Tell Us North, Healthwatch Newcastle and Healthwatch Gateshead. -
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Read all our Monthly Newsletters for 2024 , stay up to date with information and activities from Healthwatch Gateshead. -
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Celebrating Success: A Heartfelt Thank You for Making Our Annual Joint Meeting a Triumph! -
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Read our minutes from the Healthwatch Gateshead Committee Meeting -
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Healthwatch Gateshead proudly announces the appointment of Afsana Begum as their dynamic new Research and Engagement Manager. Armed with an impressive degree in Public Health, Afsana brings a wealth of knowledge and experience that will further invigorate the organisations' commitment to enhancing the health and well-being of individuals accessing health and social care services in Newcastle and Gateshead. -
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Minutes of committee meeting held on 31 October 2023