1. Where can I go to get help for my health out of hours?

    Advice and Information -

    Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed.

  2. You and Your Local Pharmacy

    News -

    Are you prepared for the May bank holidays?
    Have you ordered your repeat prescriptions yet?
    We just wanted to remind you so that you don't run out of medication on your lovely vacations!

  3. You and Your Local Pharmacy: Provision in Gateshead

    Report -

    Healthwatch Gateshead engaged with local residents to understand their experiences using pharmacies and specifically asked about:
    • The reasons respondents visited their local pharmacy and the services they used.
    • Any recent changes to the opening hours of local pharmacies that respondents were aware of and the impact, if any, these changes had.
    • Local people’s awareness and usage of other pharmacies in the Gateshead area.
    During a one month engagement period between 24th April and the 24th May 2023, residents of Gateshead shared their experiences using pharmacies in Gateshead.

  4. What people think about the COVID19 vaccine

    Report -

    In early 2021 Healthwatch England designed a survey to help local services and national policymakers understand how they can improve the COVID-19 vaccination programme.

    We used the survey to support local services to adapt and improve the delivery of the vaccination programme locally.

  5. Our complaints process

    Report -

    Our complaints process outlines how to make a complaint about us and our approach to making sure complaints are resolved.

  6. One-third of adults in England express doubts about their ability to receive timely healthcare

    News -

    - By Healthwatch England

    New research conducted in 2023, reveals a concerning lack of public confidence when it comes to accessing critical NHS services in England. Approximately one-third of adults in England express doubts about their ability to receive timely healthcare, including services such as GP appointments, mental health support, and hospital care.

  7. Have your say about health and social care services in Gateshead and Newcastle

    News -

    Healthwatch Gateshead and Healthwatch Newcastle are here to help make local health and care services better for you. We do this by finding out how you are experiencing these services and ultimately feeding this back to the people delivering and commissioning the services, to influence positive change based on what we have been told.

  8. Your experiences of Dentistry in 2023

    News -

    People have been telling us about challenges they face getting NHS dentistry. As a result we are working with the NHS Integrated Care Board (ICB) in the North East and North Cumbria to better understand people’s experiences of dentistry in 2023.