1. Where can I go to get help for my health out of hours?

    Advice and Information -

    Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed.

  2. You and Your Local Pharmacy

    News -

    Are you prepared for the May bank holidays?
    Have you ordered your repeat prescriptions yet?
    We just wanted to remind you so that you don't run out of medication on your lovely vacations!

  3. You and Your Local Pharmacy: Provision in Gateshead

    Report -

    Healthwatch Gateshead engaged with local residents to understand their experiences using pharmacies and specifically asked about:
    • The reasons respondents visited their local pharmacy and the services they used.
    • Any recent changes to the opening hours of local pharmacies that respondents were aware of and the impact, if any, these changes had.
    • Local people’s awareness and usage of other pharmacies in the Gateshead area.
    During a one month engagement period between 24th April and the 24th May 2023, residents of Gateshead shared their experiences using pharmacies in Gateshead.

  4. What to expect when waiting for care

    Advice and Information -

    Waiting for planned medical care or surgery can be a frustrating time. That’s why it’s so important that while you wait, you get regular, clear and accessible updates so that you can plan your next steps.

  5. Don't box me in - young people-friendly services

    Report -

    We ran a questionnaire during spring 2020 to find out how young people felt about the way health professionals treated them. We used ‘You’re Welcome’ criteria and feedback as guidance (quality criteria set out by the Department of Health and Social Care).

  6. How to get the most out of your GP appointment

    Advice and Information -

    Do you struggle to speak to your doctor about your medical concerns? You’re not alone. Take a look at our top tips to make the most of your GP appointment.