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News -
Gateshead Council has launched a £200,000 Digital Transformation and Support Fund to support small and medium sized voluntary and community sector (VCS) organisations to identify the training and digital innovation their organisations need to help them grow and thrive. -
Report -
In early 2020 we worked with The Gateshead Housing Company. We gathered experiences of their service users on accessing Arabic interpreting and translation services for health appointments in Gateshead. -
Report -
We ran a questionnaire during spring 2020 to find out how young people felt about the way health professionals treated them. We used ‘You’re Welcome’ criteria and feedback as guidance (quality criteria set out by the Department of Health and Social Care). -
Report -
This report builds on our ‘Don’t box me in’ report. Young people and their parents/carers were asked how easy or difficult it was for young people to access health services in Newcastle and Gateshead.
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Report -
Healthwatch Gateshead, working in partnership with the Northeast and North Cumbria Integrated Care Board (ICB), engaged with children and young people with Special Educational Needs and Disabilities (SEND) and their families (CYP&F) to understand their experiences across education, health, and social services. The feedback from the CYP&F will feed into the joint commissioning strategy in Gateshead to help ensure the strategy reflects local needs. -
Report -
It has been a contractual requirement for each GP practice since April 2016 to have an active and involved Patient Participation Group (PPG).
We wanted to create a best practice award for PPGs aims to increase and improve the involvement of patients in their GP practice. Several GP practices in Newcastle and Gateshead participated in our pilot from autumn 2019 to February 2021. This interim report outlines what we did. -
Report -
Our annual report for 2021–22 outlines Healthwatch activities over the year to understand and improve people's experiences of social care and health services in Gateshead. -
Advice and Information -
Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed. -
Advice and Information -
If you are experiencing or feel at risk of domestic abuse, or are worried about someone who might be, find out where you can go for advice and help. -
Advice and Information -
Find out the signs and symptoms of monkeypox, what to do if you think you have it and who is eligible for a vaccine. -
Blog -
Our monthly forums are a chance for anyone and everyone to learn more about health and social care services in our area. We aim to keep you updated with any changes to services in particular, and health and social care in general. This is for sharing, so while we have a lot to say, we also want to hear your views and feedback, and answer your questions. -
Advice and Information -
Healthwatch in the North East have acted on feedback from local people. Together, we have produced a ‘myth busting’ booklet to dispel the most common rumours about NHS dentistry.
The leaflet gives the facts about what it means to be registered with a practice, why you may be offered a private appointment and what is emergency care?
Download the NHS dentistry myth busting booklet
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News -
Did you know members of the public can now report patient safety incidents directly to the NHS’s National Reporting and Learning System (NRLS)?