1. Healthwatch Gateshead 360 review (Oct 2016)

    Report -

    Healthwatch England report on 360 degree feedback on Healthwatch Gateshead's performance to date.

  2. Healthwatch Gateshead annual report 2019-20

    Report -

    Our annual report detailing our work for the financial year 2019-20.

  3. Annual report 2020-21

    Report -

    Our annual report for 2020–21 outlines our activities over the year to understand and improve people's experiences of social care and health services in Gateshead.

  4. Healthwatch Gateshead stakeholder survey results 2021

    Report -

    In late 2021 we asked a cross cutting stakeholder and partner group of 42 organisations to complete our stakeholder feedback survey. This was used to steer us on our recent changes and if they were working.

  5. Healthwatch Gateshead Committee meeting

    Report -

    Healthwatch Gateshead Committee meeting- Agenda

  6. Committee Meeting - Healthwatch Gateshead and AGM

    Report -

    19 October 2021

  7. Committee meeting – Healthwatch Gateshead

    Report -

    14 October 2020

  8. Healthwatch Gateshead Committee meeting and AGM

    Report -

    10 July 2019, 10am —12 noon
    St Mary’s Heritage Centre, Gateshead

  9. Healthwatch Gateshead - Committee meeting

    Report -

    7 November 2018, 1—3pm
    Room 1B, Davison Building

  10. Committee meeting – Healthwatch Gateshead

    Report -

    31 October 2017 – 10.00am 12pm
    Bewicks, Gateshead Civic Centre

  11. Record Keeping and Retention Policy

    Report -

    This is a copy of our Record Keeping and Retention Policy

  12. Our complaints process

    Report -

    Our complaints process outlines how to make a complaint about us and our approach to making sure complaints are resolved.

  13. Our complaints process

    Report -

    Our complaints process outlines how to make a complaint about us and our approach to making sure complaints are resolved.

  14. Our Safeguarding Policies

    Report -

    Our Safeguarding policies outline what our processes and steps are to ensure the safeguarding of children and adults we engage with.

  15. Our Whistle Blowing Policy

    Report -

    Our Whistleblowing policy is intended to assist staff and volunteers who believe they have discovered malpractice or wrongdoing within Tell Us North, by enabling them to raise their concerns in a responsible and effective manner.

  16. Committee Meeting - Healthwatch Gateshead

    Report -

    Healthwatch Gateshead Committee meeting- 17/01/23

  17. Committee meeting – Healthwatch Gateshead

    Report -

    Minutes of the committee meeting held on 18/04/2023

  18. Annual Report 2022-2023

    Report -

    Read our latest annual report and all that we have done through the year as your local Healthwatch.

  19. Annual Joint Meeting

    News -

    We are delighted to announce that the time has come for our much-anticipated Annual Joint Meeting, and we cordially invite you to join us for this significant event. This gathering serves as a valuable platform to strengthen our collaboration, share insights, and align our efforts for continued success.

  20. Decision Making Policy

    Report -

    This policy applies to all relevant decisions made by Tell Us North, Healthwatch Newcastle and Healthwatch Gateshead.

  21. Monthly Newsletters

    News -

    Read all our Monthly Newsletters for 2024 , stay up to date with information and activities from Healthwatch Gateshead.

  22. Annual Joint Meeting Highlights

    News -

    Celebrating Success: A Heartfelt Thank You for Making Our Annual Joint Meeting a Triumph!

  23. Committee meeting – Healthwatch Gateshead

    Report -

    Read our minutes from the Healthwatch Gateshead Committee Meeting

  24. Healthwatch Gateshead and Healthwatch Newcastle welcome New Research and Engagement Manager

    News -

    Healthwatch Gateshead proudly announces the appointment of Afsana Begum as their dynamic new Research and Engagement Manager. Armed with an impressive degree in Public Health, Afsana brings a wealth of knowledge and experience that will further invigorate the organisations' commitment to enhancing the health and well-being of individuals accessing health and social care services in Newcastle and Gateshead.

  25. Committee Meeting - Healthwatch Gateshead

    Report -

    Minutes of committee meeting held on 31 October 2023

  26. Someone I love has died - where can I find support

    Advice and Information -

    Take a look at our advice article on the organisations and groups that can support you if you’re grieving.

  27. What to expect when waiting for care

    Advice and Information -

    Waiting for planned medical care or surgery can be a frustrating time. That’s why it’s so important that while you wait, you get regular, clear and accessible updates so that you can plan your next steps.

  28. What is Long Covid and what help is available?

    Advice and Information -

    Confused about Long Covid? Find out the common symptoms and how to get support.

  29. Resilient communities in Gateshead

    Report -

    Resilient communities in Gateshead: reflections on the impact of COVID-19

  30. NHS waiting times – what are your experiences?

    News -

    Millions of people have had their treatment delayed by the pandemic – are you one of them? We want to know if you’re getting the advice, information and support you need while you wait.

  31. COVID-19: your experiences of health and social care - May

    Report -

    We launched a survey in May 2020 titled ‘COVID-19: your experiences of health and social care’. This is the report on the responses we received up to the end of May 2020.

  32. COVID-19: your experiences of health and social care - June

    Report -

    This is the COVID report on the responses we received up to the end of June 2020.

  33. Impact of COVID-19 on Gateshead patients

    Report -

    In May 2020 CBC Health GP Federation asked us to develop a survey for GP patients in Gateshead on the impact of COVID-19.

  34. COVID-19: your experiences of health and social care - July

    Report -

    This is the final COVID report on the responses we received up to the end of July 2020.