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The report from the first forum, held in February 2020. This forum supports and develops patient participation groups (PPGs) in Newcastle and Gateshead. -
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During autumn 2019 we used a variety of methods to engage with people about their experiences of Adult Social Care Direct in Gateshead -
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Our annual report detailing our work for the financial year 2019-20. -
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Following on from the report Xenzone, the company who manages and operates the service Kooth gave some information and a response to the report, highlighting their learning and approach moving forwards to promote Kooth across both Newcastle and Gateshead -
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We launched a survey in May 2020 titled ‘COVID-19: your experiences of health and social care’. This is the report on the responses we received up to the end of May 2020. -
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If you are experiencing or feel at risk of domestic abuse, or are worried about someone who might be, find out where you can go for advice and help. -
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In May 2020 CBC Health GP Federation asked us to develop a survey for GP patients in Gateshead on the impact of COVID-19. -
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In early 2020 we worked with The Gateshead Housing Company. We gathered experiences of their service users on accessing Arabic interpreting and translation services for health appointments in Gateshead. -
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This is the COVID report on the responses we received up to the end of June 2020. -
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This is the final COVID report on the responses we received up to the end of July 2020. -
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With more and more appointments happening online, we've put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals. -
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We ran a questionnaire during spring 2020 to find out how young people felt about the way health professionals treated them. We used ‘You’re Welcome’ criteria and feedback as guidance (quality criteria set out by the Department of Health and Social Care). -
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Many people who provide unpaid care are unaware of their rights. Find out more about the help and support you are entitled to. -
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This report builds on our ‘Don’t box me in’ report. Young people and their parents/carers were asked how easy or difficult it was for young people to access health services in Newcastle and Gateshead.
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Our annual report for 2020–21 outlines our activities over the year to understand and improve people's experiences of social care and health services in Gateshead. -
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In early 2021 Healthwatch England designed a survey to help local services and national policymakers understand how they can improve the COVID-19 vaccination programme.
We used the survey to support local services to adapt and improve the delivery of the vaccination programme locally. -
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Our annual report provides a summary of the experiences people have shared with us and highlights the action we have taken in response. Take a look to see how people's views are impacting decisions made by NHS and social care leaders. -
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Do you struggle to speak to your doctor about your medical concerns? You’re not alone. Take a look at our top tips to make the most out of your GP appointment. -
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Take a look at our upcoming events or check out our selection of health and care awareness events you can support. -
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In late 2021 we asked a cross cutting stakeholder and partner group of 42 organisations to complete our stakeholder feedback survey. This was used to steer us on our recent changes and if they were working. -
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Your mental wellness is as important as your physical health but seeking help can be daunting. Here's what to expect when you seek support for your mental health. -
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Waiting for planned medical care or surgery can be a frustrating time. That’s why it’s so important that while you wait, you get regular, clear and accessible updates so that you can plan your next steps. -
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Millions of people have had their treatment delayed by the pandemic – are you one of them? We want to know if you’re getting the advice, information and support you need while you wait. -
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Stoptober is back! The campaign is calling on smokers to join 2.3 million others who have made a quit attempt in the past decade. Over 6 million adults in England still smoke. It remains the leading cause of premature death, with almost 75,000 preventable deaths a year. -
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Do you or a loved one need help with social care? Read the article below and find out answers to key questions about who can access adult social care and how to pay for it. -
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19 October 2021
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At Healthwatch Gateshead we listen carefully to what we hear from the community, from VCSE organisations and from Health and Social Care services to identify the matters that are the common challenges people are facing or are the most prominent within our local communities. Using this information we are able to continually identify our areas of focus for the coming months. -
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Do you want to help make a difference to health and social care? Whether you would like to volunteer with us, work in partnership, or share your views, we'd love to hear from you. -
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Volunteers play a vital role in helping people have their say on health and social care. Volunteering with Healthwatch can help you develop skills, gain experience and make a difference to your community. -
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Healthwatch Gateshead is here to get your views on health and social care. When we know what matters to you, we can improve health and social care services, together.
We’re here to show that when people share their experiences, they can make change happen. We also offer practical services, support, and advice to improve services. -
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Meet the Healthwatch Gateshead Committee! Find out more about the Committee; its role and purpose and how to become a Committee Member. -
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We have a small and dedicated team of staff at Healthwatch Newcastle, with most of us working part-time. Our staff come from a wide variety of backgrounds, from business management to social work, acute medicine to youth engagement and more. A common interest in improving health and social care services brings all of our staff together, and every member of our team brings us new insight. -
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Check out our top tips and guidance to help you through the process. -
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We use cookies on our website to make your experience as easy and simple as possible. -
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We are committed to making sure all our information is clear and accessible for everyone. -
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These terms and conditions tell you how the Healthwatch Gateshead website is managed and how you are protected when you are using our site. If you do not agree with these terms, you should leave the site immediately. -
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Gateshead Council has launched a £200,000 Digital Transformation and Support Fund to support small and medium sized voluntary and community sector (VCS) organisations to identify the training and digital innovation their organisations need to help them grow and thrive. -
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