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During summer 2017 we gathered the views and experiences of carers on carer’s assessments in Gateshead in order to provide evidence for providers and commissioners to improve access and service provision. -
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This Privacy Statement sets our data processing practices carried. We retain and use personal data (information that relates to and identifies living people) to help us carry out our role as the independent champion for people who use health and social care services. -
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Find out about our role, our plans and our people.
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During the autumn of 2017 Healthwatch Gateshead and Healthwatch Newcastle gathered the views and experiences from people, and their carers, who have been through the NHS continuing healthcare (CHC) process. -
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Healthwatch Gateshead annual report 2017-18 -
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This joint conference between Healthwatch Newcastle and Healthwatch Gateshead examined the principles, approaches and methods we use to engage with the public. -
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Find out how we can help you access the support you need to live well. -
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Do you want to help make a difference to health and social care? Whether you would like to volunteer with us, work in partnership, or share your views, we'd love to hear from you. -
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Volunteers play a vital role in helping people have their say on health and social care. Volunteering with Healthwatch can help you develop skills, gain experience and make a difference to your community. -
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Take a look at our practical resources to help you make a complaint about NHS health and social care services. -
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During autumn 2018 the Local Government Association (LGA) asked people to think about the future of adult social care and support. As part of this we asked the views of Gateshead residents. The responses received are in this document, and also formed part of the response from Gateshead’s Health and Wellbeing Board, which was submitted to government. -
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If you can't find the right support, Healthwatch is here for you. In times of worry or stress, we can be there to find you the best place to go for help, whether it's finding an NHS dentist, how to make a complaint or where to go for extra support. Find out more in our video below. -
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We're here to find out matters to you and to help make sure your views shape the support you need. -
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This is what the optional lead paragraph looks like -
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7 November 2018, 1—3pm
Room 1B, Davison Building
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The report from the first forum, held in February 2020. This forum supports and develops patient participation groups (PPGs) in Newcastle and Gateshead. -
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During autumn 2019 we used a variety of methods to engage with people about their experiences of Adult Social Care Direct in Gateshead -
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Our annual report detailing our work for the financial year 2019-20. -
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Following on from the report Xenzone, the company who manages and operates the service Kooth gave some information and a response to the report, highlighting their learning and approach moving forwards to promote Kooth across both Newcastle and Gateshead -
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We launched a survey in May 2020 titled ‘COVID-19: your experiences of health and social care’. This is the report on the responses we received up to the end of May 2020. -
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If you are experiencing or feel at risk of domestic abuse, or are worried about someone who might be, find out where you can go for advice and help. -
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In May 2020 CBC Health GP Federation asked us to develop a survey for GP patients in Gateshead on the impact of COVID-19. -
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In early 2020 we worked with The Gateshead Housing Company. We gathered experiences of their service users on accessing Arabic interpreting and translation services for health appointments in Gateshead. -
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This is the COVID report on the responses we received up to the end of June 2020. -
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This is the final COVID report on the responses we received up to the end of July 2020. -
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With more and more appointments happening online, we've put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals. -
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We ran a questionnaire during spring 2020 to find out how young people felt about the way health professionals treated them. We used ‘You’re Welcome’ criteria and feedback as guidance (quality criteria set out by the Department of Health and Social Care). -
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14 October 2020 -
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Many people who provide unpaid care are unaware of their rights. Find out more about the help and support you are entitled to.