1. GP access and Out of Hours Provision Survey 2015

    Report -

    Healthwatch Gateshead (HWG) was receiving anecdotal comments on access to GPs and Out of Hours Provision. We acknowledged that there appears to be a common theme both regionally and nationally and we wanted to try and establish a clearer picture of how things are working for the residents of Gateshead

  2. Annual Report 2016-17

    Report -

    Our annual report detailing our work for the financial year 2016-17.

  3. Annual Report 2015-16

    Report -

    Our annual report detailing our work for the financial year 2015-16

  4. Enter and View Report- Teams Medical Practice, Watson Street

    Report -

    Part of the local Healthwatch programme is to carry out Enter and View visits. Local Healthwatch representatives carry out these visits to health and social care services to find out how they are being run and make recommendations where there are areas for improvement. The Health and Social Care Act allows local Healthwatch authorised representatives to observe service delivery and talk to service users, their families and carers on premises such as hospitals, residential homes, GP practices, dental surgeries, optometrists and pharmacies

  5. Queen Elizabeth Hospital Gateshead – Discharge Review August – October 2015

    Report -

    Healthwatch Gateshead carried out some detailed work on patients experience on the discharge process from the Queen Elizabeth Hospital, Gateshead

  6. Healthwatch Gateshead Activity Report August 2016

    Report -

    This report outlines the key activities undertaken by Healthwatch Gateshead to support, promote and encourage residents to have a stronger voice in their health and social care by either being the representative of diverse communities or by providing intelligence – including evidence from people’s views and experiences – to influence the policy, planning, commissioning and delivery of health and social care.

  7. GP mystery shopping report - September

    Report -

    Telephone Mystery Shopping Project 30 September 2016
    GP Practices Across Gateshead

  8. Annual Event October 2016

    Report -

    Listening event covering 8 topics for discussion. This report details residents views, comments and suggestions put directly to health and social decision makers in Gateshead.