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1. GP mystery shopping report - September

   Report - 30 September 2016

   Telephone Mystery Shopping Project 30 September 2016
   GP Practices Across Gateshead

2. GP access and Out of Hours Provision Survey 2015

   Report - 29 January 2016

   Healthwatch Gateshead (HWG) was receiving anecdotal comments on access to GPs and Out of Hours Provision. We acknowledged that there appears to be a common theme both regionally and nationally and we wanted to try and establish a clearer picture of how things are working for the residents of Gateshead